Sev one


A teenager travelled to London for another university interview. He is interested in computers and business, so he was fascinated to listen to the phone conversation from a nearby seat.

It was all about a ‘sev 1’ system problem that needed urgent resolution because it was affecting several banks. A ‘severity 1’ problem is shorthand for a computer system or infrastructure failure that seriously affects the operation of a business.

A severity 1 problem that affects the authentication functions of banking payment systems is certainly a cause for much urgent action in the IT department… But it is probably not the best topic for an unguarded conversation in a carriage containing teenage computer science enthusiasts, who could remain anonymous.

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